Our Business Management System (BMS) provides the foundation upon which all of our endeavours are based and the framework around which our Quality Management System (QMS) is structured.
The concepts, principles and processes embedded and integrated in our QMS are captured through our mission, vision and values so they can be realised for the benefit of our customers.
Geleon's mission is to provide high quality, knowledgeable and efficient services to our customers to enable them to achieve their objectives.
Geleon aims to be recognised as the preferred provider of transport infrastructure design and engineering services to enable the opportunity to provide our customers, stakeholders and the community with the best possible infrastructure outcomes.
Geleon was founded on a number of core values that have been critical to the organisations success and which reflects our culture and priorities.
- Customer Service
Our customers are our priority, meeting their needs by providing a professional service in a timely, accurate and cost-effective manner is what continues to make our business successful.
What we say is what we do! Delivering on our commitments is what builds good business relationships and has earned us the respect and trust of our customers. We take responsibility for what we do, act honestly and respect the thoughts and ideas of our colleagues and customers.
We seek to be creative, innovative and embrace change. We challenge ourselves to advance our thinking and be open to alternative ideas, whilst working to provide the best possible solutions.
We pride ourselves on the quality and accuracy of work we produce and this continues to be one of the fundamental principles behind our success as a leading engineering consultancy. Our business reputation has been built on the delivery of high quality consultancy services based on effective Quality Management Systems. We believe in the old adage “Quality not Quantity” as it is critical to the long-term success of our business.
- Our People
Our people are our business and much of our success can be attributed to them and their ability to uphold the values and principles which our business has been built upon. We encourage them to lead by example and provide them with opportunities to develop themselves to their highest potential. Quality staff, a high level of teamwork, respect for our customer and each other leads to quality service and a successful business.